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Understanding Hertz Rental Policies
Before you proceed to extend your rental car, it's essential to understand Hertz's policies regarding rental extensions. Hertz allows customers to extend their rental agreements, but this is subject to availability and specific conditions. Typically, you can extend your rental period if the vehicle is not booked by another customer. It’s advisable to check this as soon as you determine that you need the vehicle for a longer time.
Ways to Request an Extension
1. Online Extension: The easiest way to extend your rental is through the Hertz website. Log in to your account, navigate to your current rental, and look for the option to 'Extend Rental'. 2. Mobile App: If you have the Hertz mobile app, you can also request an extension directly through the app. Simply select your rental and choose the extension option. 3. Phone Call: You can call Hertz customer service at their toll-free number. Have your rental agreement number ready for reference. 4. In-Person: If you are near a rental location, you can also extend your rental by visiting the Hertz rental desk and speaking with an agent.
Fees and Charges for Extension
It’s important to note that extending your rental may incur additional fees. The cost will be based on Hertz's daily rental rate during the new rental period. Prepare for potential changes in daily rates, especially during weekends or holidays when prices may vary. Always confirm the new rate before finalizing the extension.
What to Do If You Encounter Issues
If you encounter any issues while trying to extend your rental, such as system errors or unavailability of options, reach out to Hertz customer service. It’s best to address any problems as soon as possible to avoid late return fees or other complications. Always keep your rental agreement and relevant documentation handy e.g., your license and payment information.
Returning the Vehicle After an Extension
Once your rental extension period is finished, ensure you return the vehicle on time to avoid any additional late fees. Inspect the vehicle for any personal belongings and confirm with the Hertz agent about the condition of the car upon return.