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Understanding the Importance of Logging Out
When you log in to your Norton account, you gain access to personal and sensitive information. This could include subscription details, payment information, and security settings. Logging out is crucial in preventing unauthorized access. Using public or shared devices increases the risk of someone accessing your account if you forget to log out. Therefore, it's recommended to always log out after completing your session.
Logging Out from Your Norton Account on the Website
1. Open your web browser and visit the Norton website. 2. Sign in to your Norton account using your credentials. 3. Once logged in, look for your profile or account icon at the top-right corner. 4. Click on the icon, and a dropdown menu will appear. 5. Select the 'Logout' option from the menu. 6. You'll be logged out of your account and redirected to the Norton homepage.
Logging Out from the Norton Mobile App
1. Launch the Norton app on your mobile device (available on both iOS and Android). 2. If you are logged in, tap the menu icon, typically located at the top-left corner. 3. Scroll down through the menu options until you find the 'Logout' option. 4. Tap 'Logout' and confirm if prompted. This action will sign you out of the app. 5. It’s always good to check that you are indeed logged out by trying to access any restricted features.
Troubleshooting Logout Issues
If you encounter problems logging out, ensure that: 1. You have a stable internet connection, as connectivity issues might prevent the logout process. 2. Try clearing your browser's cache and cookies if you're using the website. 3. Restarting the app or your device may also resolve unexpected behavior in the mobile app. 4. If persistent issues occur, contact Norton Support for assistance.
Ensuring Your Account Security
After logging out, consider changing your password regularly to increase security. Enable two-factor authentication (2FA) for an additional layer of protection. This means that even if someone has your password, they will need a second form of verification to access your account. Always be cautious about the devices you use to log in. Avoid public Wi-Fi for sensitive account access.