Making a Reservation
The first step to picking up a Hertz rental car is to make a reservation. This can be done through the Hertz website, mobile app, or by calling their customer service. When making a reservation online, visit the Hertz website and select your pick-up location, dates, and times. Enter any discount codes you may have to save on your rental. It’s crucial to provide accurate information, including your driver's license number and credit card details, as these will be needed for pick-up.
Choosing the Right Vehicle
Hertz offers a variety of vehicle options, from economical cars to luxury vehicles. Consider your needs based on the number of passengers and the type of driving you'll be doing. When selecting a vehicle, check for any additional options such as GPS, child seats, or insurance coverage that may be offered at the time of rental. Make sure to read the vehicle features and choose one that fits your comfort and requirements.
Understanding Rental Policies
Before picking up your rental car, familiarize yourself with Hertz's rental policies, including fuel options, mileage limits, and late return fees. Check the terms and conditions of your rental agreement. Understanding these policies can help avoid unexpected charges later. Make sure you also know what to do in case of an accident or breakdown.
Arriving at the Rental Location
On the day of your rental, arrive at the Hertz location at least 15 minutes before your scheduled pick-up time. This can help ensure a smooth process. If you’re arriving at an airport, follow signs to the car rental area and look for the Hertz signage. Upon arrival, you may need to wait in line depending on the location's traffic.
Checking In
When it’s your turn to check in, present your driver’s license, credit card, and reservation details. This information will be verified by the Hertz agent. Be prepared to sign the rental agreement. Make sure to read it thoroughly, and ask any questions you may have to clarify the terms. The agent will then provide you with information about your vehicle, including its location in the lot.
Inspecting the Vehicle
Once you find your vehicle, perform a thorough inspection before leaving the lot. Check for any existing damage and ensure that it aligns with the inspection sheet provided by Hertz. Take note of the fuel level and any equipment in the trunk or cabin. If you find any issues, report them to the Hertz staff immediately to avoid damage charges when returning the vehicle. Don't forget to set the mirrors and adjust the seat for your comfort.
Understanding Vehicle Operation
Get familiar with the vehicle’s features and controls before you hit the road. This includes the gear shift, lights, windshield wipers, and dashboard indicators. If your rental car has a GPS, be sure to set it to your destination, or use your smartphone for navigation. Make sure you know how to operate any additional features, such as air conditioning or radio.
Final Checks Before Departure
Before driving off, ensure you have all necessary documents and your personal belongings. Double-check the rental agreement for return instructions. Take a moment to remind yourself of any local traffic laws or driving regulations in the area. Last but not least, familiarize yourself with the vehicle’s location in terms of nearby fuel stations if you need to refuel before returning it.