Understanding the Company
Before engaging with any window replacement company, it's crucial to understand their background. Ask how long the company has been in business and inquire about their licensing and insurance. Check if they have any affiliations with professional organizations.
Evaluating Their Products
Inquire about the types of windows they offer. Are they available in different styles and materials? Ask about the energy efficiency ratings of their windows and if they comply with local building codes. Request information about warranty options and what they cover.
Assessing Installation Practices
It's important to understand how the installation will be handled. Ask who will be performing the installation – will it be company employees or subcontractors? Inquire about their installation process and how long it typically takes.
Understanding the Costs
Discuss the cost estimates and ask for a detailed quote. Inquire about what is included in the price, such as removal of old windows and disposal fees. Ask about any potential additional costs that may arise during the project.
Checking References and Reviews
Request references from previous clients and ask about their experiences. Read online reviews to get a sense of the company's reputation. Check their Better Business Bureau rating.
Warranties and Follow-Up Services
Inquire about the warranty offered for both the windows and the installation work. Ask if they have a follow-up service in case of issues after installation. Understand the process for handling any warranty claims.